Fbaja Terms and Conditions — Fully in Bengali

1 Introduction & Consent

By using the fbaja website or mobile app, you are deemed to have accepted these Terms & Conditions. It is therefore important that you read this document in full before creating an account. fbaja is an internationally licensed online gaming platform serving users in Bangladesh.

These Terms & Conditions form a legally binding agreement between fbaja and the user. fbaja reserves the right to amend these terms at any time, and continued use of the platform after any changes constitutes acceptance of the updated terms.

2 Account Registration & Usage Policy

To register with fbaja, you must provide accurate and truthful personal information. Each individual may only operate one account. If multiple accounts belonging to the same person are detected, all accounts will be closed immediately and funds may be forfeited.

• The name, address, and phone number provided during registration must be accurate.
• Keep your account password strong and never share it with anyone.
• Transferring or selling your account to another person is strictly prohibited.
• Using automated bots or any third-party software to place bets is strictly prohibited.
• If any suspicious activity is detected on an account, fbaja will launch an investigation immediately.

KYC (Know Your Customer) verification may be required after registration. Withdrawals may be restricted until verification is complete. fbaja may request additional documents at any time to confirm your identity.

3 Age Requirements & Eligibility

Fbaja strictly prohibits anyone under the age of 18 from using the platform. When creating an account, you must confirm that you are at least 18 years old.

• A national ID card or passport may be requested for age verification.
• fbaja may not be used from any country or region where online gaming is prohibited.
• Users must verify for themselves that online gaming is legal in their jurisdiction.

4 Deposit, Withdrawal & Payment Policy

Fbaja supports deposits and withdrawals via bKash, Nagad, Rocket, and other approved payment methods. All financial transactions are secured with encryption.

• Deposits are generally credited instantly or within a few minutes.
• Withdrawals are typically processed within 15–30 minutes, though delays may occur if KYC verification has not been completed.
• Deposits or withdrawals from third-party accounts are strictly prohibited.
• If money laundering is suspected, fbaja may suspend any transaction and conduct an investigation.
• Minimum and maximum limits apply for each payment method.

Deposited funds are held in a separate trust account by fbaja, kept entirely apart from the company's own funds. This is an important safeguard for your protection.

5 Bonus & Promotion Terms and Conditions

Fbaja offers a variety of bonuses and promotions — welcome bonuses, deposit match bonuses, free bets, and cashback offers. Each bonus comes with its own wagering requirements that must be met before a withdrawal can be made.

• A specified number of wagers must be placed before bonus funds can be withdrawn (wagering requirement).
• Every bonus has an expiry period. Bonuses not used within the specified time will be forfeited.
• Multiple bonuses cannot be active at the same time, unless otherwise stated in the offer terms.
• If bonus abuse is detected, fbaja may cancel the bonus and suspend the account.
• The welcome bonus is available to new members one time only.

6 Betting Rules & Restrictions

Certain rules must be followed when placing bets on fbaja. These rules ensure a fair and secure environment for all users.

• Once a bet is confirmed, it cannot be changed or cancelled, unless a special cash-out option is available for in-play bets.
• fbaja reserves the right to void bets on any event affected by a technical error or data feed issue.
• Attempting to fix matches or influence outcomes through any other dishonest means is a criminal offense and will result in account closure.
• fbaja sets the minimum and maximum limits for each bet, and these are subject to change.
• fbaja reserves the right to investigate any account where unusual betting patterns are detected.

7 Fair Play & RNG Policy

All fbaja casino games and slots operate using internationally certified RNG (Random Number Generator) technology, ensuring every game outcome is completely random and unbiased.

Our game providers are regularly audited by independent third-party firms. This means every bet outcome is completely fair and unpredictable — which is what makes gaming genuinely exciting.

• The RTP (Return to Player) percentage can be found in the information section of each game.
• If a technical fault occurs during a game, bets for that round will be cancelled and funds returned.
• Live Casino games are broadcast via real-time cameras and all card dealings are fully transparent.

8 Privacy & Data Protection

Fbaja takes your personal information extremely seriously. Any data you provide is used solely for account management, KYC verification, and payment processing. Your information is never sold to third parties.

For our full data protection policy, visit our Privacy Policy Read the page. It explains in detail what information is collected, how it is stored, and when it is deleted.

9 Responsible Gaming Policy

Fbaja firmly believes that gaming should be entertainment, not an addiction. That's why we encourage every member to play responsibly. Our platform offers a range of protective tools that you can use at any time.

• Set daily, weekly, or monthly deposit limits.
• Set a cooling-off period — from 1 day up to 6 months.
• Permanently close your account using the self-exclusion option.
• Gaming Reality Check — Review your session time and spending at regular intervals.
• If you notice signs of problem gambling, please contact our support team.

For more information, visit our Responsible Gaming Visit the page. Remember — play for fun, not out of fear of losing.

10 Account Suspension & Closure Policy

Fbaja reserves the right to suspend, restrict, or permanently close any account at any time for the following reasons:

• Registration using false or misleading information.
• Operating multiple accounts.
• Bonus abuse or fraudulent activity.
• Money laundering or any illegal financial activity.
• Harassment of other users or fbaja staff.
• Operating an account while being underage.

Users may also request account closure at any time. In such cases, any remaining balance in a verified account will be refunded, while bonus balances will be forfeited.

11 Terms Amendment Policy

Fbaja may update these Terms & Conditions, in part or in full, at any time. For significant changes, you will be notified via your registered email or a platform notification.

• Continued use of the platform after any changes takes effect constitutes acceptance of the updated terms.
• If you do not agree to the updated terms, you may request to close your account and withdraw your balance.
• The date of each update will be noted at the top of this page under the "Last Updated" section.

12 Contact & Complaint Process

If you have any questions or concerns regarding these Terms & Conditions, please contact the fbaja customer support team. We are always here to help.

• Email: [email protected]
• Live Chat: Available on the platform 24/7.
• Complaint resolution timeframe: typically within 48 hours.